Privacy Policy

1. Introduction

HairbyBash ("we," "us," or "our") operates the website hairbybash.ca. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website or book an appointment with us.

By using our website or booking a service, you agree to the collection and use of information as described in this policy.

2. Information We Collect

We collect the following information when you book an appointment:

• Your full name and email address
• Phone number (if provided)
• The service(s) you book and your preferred date and time
• Payment information (processed securely by Stripe — we never store your card details)
• Any notes or special requests you submit with your booking

We may also collect non-personal usage data such as browser type, pages visited, and referring URLs through standard web analytics.

3. How We Use Your Information

We use your information to:

• Confirm and manage your appointment bookings
• Send booking confirmation and reminder emails
• Process deposit and balance payments via Stripe
• Respond to your inquiries via email or WhatsApp
• Improve our website and service offerings

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Payment Processing

All payments are processed by Stripe, a PCI-DSS compliant payment processor. We never store your credit or debit card details on our servers. Please review Stripe's Privacy Policy for details on how they handle payment data.

5. Data Retention

We retain your booking information for as long as necessary to provide our services and comply with our legal obligations. You may request deletion of your data at any time by contacting us.

6. Cookies

Our website may use essential cookies to maintain your session and ensure the booking system functions correctly. We do not use tracking or advertising cookies.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at hairbybash01@gmail.com.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is transmitted over HTTPS.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website or services after changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy, please reach out via our Contact page or email hairbybash01@gmail.com.